Fake accounts and fraud prevention
How we keep fake accounts and scams off TaskPly, and how you can stay safe.
TaskPly · Last updated: 2026-11-05
One real account
Each person may hold one account, with their own name and their own Sri Lankan mobile number, confirmed by a one-time SMS code. Do not create accounts for others, or use a false name or someone else’s number.
What counts as fraud
Forged or borrowed documents, fake tasks, offers or reviews, pretending to be TaskPly staff or another person, asking for money outside what was agreed, and taking someone’s one-time code or account.
How we check
Staff review Tasker documents by hand before a Tasker can make offers. Staff also review reports from members and may ask for more documents. A verified badge shows this review was done, but it is not a guarantee.
Protect yourself
Never share one-time codes. TaskPly staff will never ask for them. Be careful with anyone asking you to pay before the work starts, to move outside the app, or to send NIC or bank details in chat. Report it from the app.
What we do about it
Staff may remove content, hold, suspend or block accounts, and keep records as evidence. We may report suspected crimes to the police and share information with authorities where the law requires it. You can appeal at contact@taskply.com.
Questions about these policies: contact@taskply.com