Terms and conditions
The rules for everyone who uses the TaskPly app and website.
TaskPly · Last updated: 2026-11-05
About TaskPly
TaskPly is an online marketplace in Sri Lanka that connects customers who need tasks done with independent Taskers. TaskPly is not a party to the agreement between a customer and a Tasker and does not employ Taskers.
Who can use TaskPly
You must be 18 or older, able to enter a binding agreement, and use your own Sri Lankan mobile number. Give true information and keep it up to date. One person may hold one account.
Your account
You sign in with a one-time SMS code. Keep your phone and codes private. You are responsible for activity on your account. Tell us at once if you think someone else has used it.
Using the marketplace
Customers post tasks and choose offers. Only Taskers verified by TaskPly staff can make offers. Agree the work, price and timing in the app before work starts. Questions on a task close when it is completed.
Payments
Customers pay the agreed price directly to the Tasker in cash.
Content and conduct
Do not post anything unlawful, false, offensive or unsafe, or share another person’s private information. Follow the Community guidelines. We may remove content and limit, hold or close accounts that break these rules.
Liability
Taskers are responsible for their work and for holding any licence or registration it needs. To the extent the law allows, TaskPly is not liable for losses arising from a task, but nothing limits rights you have under Sri Lankan consumer law. The Limits on TaskPly’s responsibility section of the Customer and Tasker Terms gives the full position.
Changes and contact
Whenever these terms or policies change, we ask you to read and accept the new version when you next open the app, and you cannot keep using your account until you do. If you do not agree, you can delete your account. These terms are governed by the laws of Sri Lanka. Contact: contact@taskply.com.
Questions about these policies: contact@taskply.com